Solutions

Caregiving is Complex. Our Mission is Simple.

Our mission is to empower HR leaders to better support their employee caregivers because caring is everyone’s business and caring is good business.

Who is a Caregiver?

Whether it’s an aging parent, a child, a sick spouse, extended family or even a friend, caregivers take on the responsibility of tending to a loved one’s extended and often complex array of care needs in today’s fast-paced, frequently shifting world. Now more than ever, caregivers are taking on multi-faceted, crucial roles that require the right resources that meet them wherever they are in their caregiving journey and continue as those journeys progress and change.

Mother

A sales executive has a 12-year-old daughter who was struggling in school and is regressing with distance learning. Mom doesn’t know how to get her help, and teachers are at a loss. As both parent and employee, Mom’s ability to make sales calls while supporting her daughter is limited.

Father

A software engineer’s seven-year-old son has been diagnosed with Autism. Dad is having issues getting the right resources lined up at a time when school plans are uncertain. It’s impossible for Dad to balance his own workload, while his son is spiraling downward without the proper support.

Daughter

A successful business woman’s mom is failing physically and refuses to go into a facility. The executive and her siblings do not agree on an aging-in-place plan for Mom, and none of them live close by. Getting Mom into a safe and secure place is priority number one.

Self

A still working aging Veteran is feeling the financial pain of his company’s high deductible health plan. He knows there should be other options for him, but it’s too complicated to figure out on his own. His HR department can’t assist him with navigating Medicare, Medicaid, PACE, Veteran’s benefits, or options in his state. His children have been too busy to help.

What is Torchlight Parenting & Caregiving?

Every caregiver’s journey is different, and Torchlight Parenting & Caregiving is the only digital-first, caregiver support solution that provides employee caregivers with direct access to top specialists and expertise in a scalable, cost-effective way. Our decision-support tools, caregiving knowledge base, one-on-one advising, and concierge services all come together to help reduce stress and enhance outcomes for caregivers. At the same time, our data-driven platform provides workforce insights to human resource leaders and C-level executives that uncover employee needs and enhance performance outcomes.

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How Torchlight Parenting & Caregiving Works for Your Employees

Employees don’t leave their lives at the door when they come to work, yet they come to work to support those in their lives. With costs covered through employers, users can enjoy unlimited access across a continuum of services and highly credentialed staff 24/7. Here’s how it works:

Identifies Relevant Information

The first step is gaining relevant knowledge about the situation they face. After creating a profile or asking a question, the platform delivers curated, up-to-date intelligence designed to empower the caregiver to take action.

Tracks User Engagement

Our data-driven approach then tracks engagement with the solution to provide greater personalization and support throughout the journey with relevant videos, webinars, podcasts, and more.

Offers Expert Advisors

We also provide one-on-one expert advising and local-level support when critical caregiving needs arise.

Provides Opportunities for Improvement

Our solution gives employee caregivers the opportunity to learn about their overall effectiveness in their role as caregivers so that they can improve over time.

How Torchlight Parenting & Caregiving Works for Employers

Torchlight Parenting & Caregiving addresses costly workforce challenges that remain unaddressed by healthcare yet impact health. Utilizing Torchlight reduces turnover, burnout, and absenteeism. Our data-driven approach provides workforce insights to human resource leaders and C-level executives that uncover employee needs and enhance performance outcomes.

Implements Quickly

TorchlightParenting & Caregiving’s proven turn-key 4-step implementation process (over 1 month)

Kickoff & discovery
Program development
Integration & testing
Launch

Engages Regularly

A steady stream of ongoing engagement tools and communications, customized to your population’s profile, your organization’s needs, and communications parameters. Torchlight Parenting & Caregiving provides a comprehensive menu of options spanning a spectrum of media types.

Personalizes Content

Comprehensive aggregate data reporting, analysis, and population recommendations based on our strategic workforce insights.

How is Torchlight Parenting & Caregiving Different?

Torchlight Parenting & Caregiving is the only caregiver-support solution for employers and health plans that provides real-time access to the strategies and solutions modern caregivers need most. We measure our difference in three ‘I’s:

Inclusion: We scale across all kinds of caregivers in a population

Integrity: We strive to always be safe, secure, and specialized

Intelligence: Our content is personalized, our data is insightful, and our advisors are highly specialized

Full-Continuum of Support

No matter the age, stage, or concern, from birth through end of life, support is built to stay ahead of change in assisting loved ones in unprecedented times of crisis.

On-Demand Knowledge Base

Founded, managed and supported by top caregiving experts, we provide 24/7 access to deep domain expertise on hundreds of topics.

Scalable User Experience

Scales across caregiving demographics more effectively and less costly than other services, enabling a do-it-yourself or a do-it-with-help model.

Strategic Data & Insights

Personalized for employee families and strategic for organizations, we offer game changing insight into employee family needs and stressors.

Our Guarantee

We guarantee that caring is good business for you and your organization. We extend our care to you as corporate caregivers who continue to prioritize the health and safety of your employees.

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Our specialists are just that—special. Torchlight Parenting & Caregiving gives you direct access to highly-credentialed experts within the caregiving field to answer your questions and guide you in the right direction. We match caregivers with the most appropriate credentialed expert advisors based on circumstances and needs.